Terms and Conditions
Terms and Conditions
Introduction
Welcome to Avadservices! These Terms and Conditions ("Terms") govern your use of the Avadservices mobile application and website ("Platform"), which is operated by Avadservices Inc. ("Company", "we", "us", or "our"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Platform.
1. Use of the Platform
1.1 Eligibility
To use our Platform, you must be at least 18 years old and capable of entering into a binding contract. By using the Platform, you represent and warrant that you meet these eligibility requirements.
1.2 Account Registration
To access certain features of the Platform, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 Use Restrictions
You agree not to:
- Use the Platform for any unlawful purpose.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the operation of the Platform.
- Use the Platform to post or transmit any material that is defamatory, obscene, offensive, or otherwise inappropriate.
2. Services
2.1 Service Providers
Avadservices connects users with independent service providers ("Service Providers") for various home maintenance and repair services. Service Providers are not employees, agents, or representatives of Avadservices. We do not endorse or guarantee the quality, safety, or legality of the services provided by Service Providers.
2.2 Booking Services
When you book a service through our Platform, you enter into a contract directly with the Service Provider. Avadservices is not a party to this contract. You are responsible for ensuring that all information you provide to the Service Provider is accurate and complete.
3. Payments
3.1 Payment Terms
You agree to pay all fees associated with the services you book through the Platform. Payment terms will be specified at the time of booking. Fees are non-refundable, except as otherwise stated in these Terms.
3.2 Payment Processing
Payments are processed through third-party payment processors. By using our Platform, you agree to comply with the terms and conditions of the applicable payment processor. We are not responsible for any errors or issues that arise from the payment process.
4. Cancellations and Refunds
### 4.1 Cancellation Policy
You may cancel a booking in accordance with our cancellation policy, which will be provided at the time of booking. Cancellations made outside of the specified cancellation window may be subject to a cancellation fee.
### 4.2 Refunds
Refunds will be issued in accordance with our refund policy, which will be provided at the time of booking. If you are not satisfied with the service provided, please contact our customer support team for assistance.
## 5. Intellectual Property
### 5.1 Ownership
All content and materials available on the Platform, including but not limited to text, graphics, logos, and software, are the property of Avadservices or its licensors and are protected by intellectual property laws.
### 5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your personal and non-commercial use. You may not copy, modify, distribute, sell, or lease any part of our Platform without our prior written consent.
## 6. Disclaimers and Limitation of Liability
### 6.1 Disclaimers
The Platform is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy or completeness of the Platform's content or the services provided by Service Providers. Your use of the Platform and any services obtained through the Platform is at your own risk.
### 6.2 Limitation of Liability
To the fullest extent permitted by law, Avadservices shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Platform; (b) any conduct or content of any third party on the Platform; (c) any content obtained from the Platform; and (d) unauthorized access, use, or alteration of your transmissions or content.
## 7. Indemnification
You agree to indemnify, defend, and hold harmless Avadservices and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms.
## 8. Governing Law and Dispute Resolution
### 8.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Avadservices operates, without regard to its conflict of law principles.
### 8.2 Dispute Resolution
Any disputes arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration conducted by a mutually agreed upon arbitrator. The arbitration shall take place in the jurisdiction where Avadservices is based, unless otherwise agreed by the parties.
## 9. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "last updated" date at the top of these Terms. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.
## 10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
**Avadservices Inc.**
Email: support@avadservices.com
Phone: +234 812 698 4350
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.